Our Mission, Vision and Values

Our Values

Pioneering

• We create long-term value for customers, society and the future of our country, using a visionary perspective and innovative services as leverage
• We keep a close eye on international banking practices and lead our sector as a pioneer

Human-Focused

• With a human-oriented approach for a qualified economic growth we contribute to employment, equal opportunities and social development through inclusive banking solutions
• We make business decisions together based on collective intelligence
• We value team success over individual success
• We work in harmony both within the Bank and with the organizations we cooperate
• We never discriminate among our employees
• We protect the rights of employees and ensure they always have equal opportunities
• We contribute to employees’ professional and personal development and encourage them to take initiatives

Solution-Oriented

• We produce flexible, fast and efficient solutions in order to optimally meet our customers’ expectations and needs
• We are utterly prudent about the quality of the work we do and resolute in fulfilling commitments
• Knowing that we are the leaders in our job, we take responsibility and act timely and swiftly at each stage without need for any prior guidance

Reliable and Respectful

• We build trustful and respectful relations with all our stakeholders
• We never compromise on a fair, accountable, transparent and ethical banking approach, and the contemporary rules of corporate governance
• We create value for sustainable development through an environment-friendly banking aproach, and take responsibility to leave future generations a world to live in