Human Resources

Employee Engagement

In 2024, we repeated the Employee Engagement Survey, which we conduct every year to better understand the perception of the Bank's practices such as career development, promotion, training and development activities. 

In 2024, 388 people responded to our employee engagement survey, which we conducted with our business partner AON Hewitt Kincentric, and the participation rate was 90%. Our Satisfaction score was 88%. Our efforts to improve employee engagement were also reflected in the survey results.

The main results of the Employee Engagement Survey are;

• The highest score for employee engagement was obtained in the “Cooperation” dimension. This dimension was followed by “Satisfaction with First-Line Managers” and “Brand.”
• “Social and Environmental Awareness,” “Workplace Safety,” “Equal Approach to Education and Development Needs,” “Gender-Equal Application of Performance Evaluation,” and “Support/Leave in Special Circumstances” are among our strengths.
• A balanced distribution was observed in the “Engagement” score of our female and male employees.
• “My Bank is considered one of the best places to work for someone with my skills and experience.” “My future career prospects at this organization look promising.”, “This Bank strongly supports the education and development of its employees.”, “This Bank offers excellent career opportunities to high-performing employees.” and “At our Bank, we promote employees who possess the skills necessary to help us achieve our goals.” Questions were among the questions we achieved the highest results compared to other sectors, especially banking.

By conducting a Human Resources Policy based on diversity and equal opportunity, we continued to adopt the principle of equality in all human resources practices. In this context, the response to the question "Male and female employees in my company have equal training and development opportunities" was 96%.

Working Environment

We are taking firm steps towards our goals with our employees, who are exemplary in the market with their broad vision, professional expertise, who aim to meet customer needs and expectations and are open to development.

In order to achieve sustainable corporate success, within the scope of human resources practices;

• Management of human resources in line with TSKB’s policies,
• The discovery and development of employee potential at a team level as well as on an individual level,
• A focus on engaging human resources in an interactive and in-depth dialogue with regard to TSKB's activities and objectives, aiming to offer a modern work environment which respects human rights and encourages participation as important target; and ensuring the continuity of our employees' development based on competence and expertise.

TSKB Human Resources Structure

According to 2024 year-end data

Distribution of Employees by Educational Status

2024 – Average and Median Wages Gap (Women/Men)

Human Rights and Working Life

As TSKB, we carry out our work by aiming to fully comply with the UN Declaration of Human Rights, the UN Global Compact and the legal framework and legislation regulating human rights and working life in Türkiye.

Regulations covering employee and human rights also have an important place in the “TSKB Sustainability Policy and Guidelines”, which was approved by the TSKB Board of Directors and entered effect on 30 November 2012.

Employee and Human Rights

We work to provide our employees with a modern working environment which respects human rights and encourages participation with equal opportunity. We aim to offer a safe and sustainable working environment which rewards success, attaches importance learning and development, encourages individual development and taking the initiative.

We stand against all kinds of forced labour and the use of child labour in the world and in our country, and support initiatives aimed at preventing such illegal practices.

TSKB's Human Rights Policy can be accessed here.

Diversity and equal opportunity are an important component of TSKB's human resources policy.

Employees working at TSKB at different levels carry out their innovative and value-added work in the field of equal opportunities, in accordance with our Sustainability Policy.

TSKB's Equal Opportunities and Inclusion Policy can be accessed here.

TSKB's Gender Equality Policy can be accessed here.

Pursuing a human resources policy based on diversity and equality of opportunity, TSKB oversees a balanced ratio between male and female employees. The number of women working in TSKB's senior management stands as testament to the Bank's policies in diversity and equal opportunity.

TSKB works to develop inclusive workplace practices and integrate accessibility issues into its business. The employment of the disabled, which is a part of this, is carried out in accordance with the legal regulations. In this context, the number of disabled employees working at the Bank is 10.

TSKB employees have individual contracts, so there has not been any employees affiliated with the union.

Working Environment

Offering a modern working environmentwhich respects human rights and encourages participation is a key goal for TSKB. We ensure the continuity of our employees' development based on competence and expertise.

Health and Safety

We demonstrate a corporate approach which internalizes our goal of providing our employees with a safe and healthy quality of life in human resources policies and practices.

TSKB fully complies with the occupational health and safety legislation in place in Türkiye in its Head Office buildings in Istanbul and in the Ankara Branch. In addition, we strive to improve our processes by following contemporary occupational health and safety practices throughout the world.

We periodically check our physical conditions and technical infrastructure within the scope of occupational health and safety activities.

Human Capital Metrics